JOBS: Homeless Svcs Case Mgr (Cecil County, MD)

Recruitment #18-002818-0006
MDH Local Health - Cecil County
2/27/2018 3:55:00 PM
3/13/2018 11:59:00 PM
$17.53 - $22.56/hour
Carolyn Chase

Maryland Department of Health
Cecil County Health Department
401 Bow Street
Elkton, MD  21921
Main Purpose Of Job
This position will provide case management services to eligible homeless individuals/families. The service emphasizes the attainment of permanent housing situations with a secondary focus on immediate shelter or other transitional housing services when permanent housing solutions are not immediately available. This position will provide linkages to other supportive services that enhance the enrolled individual's ability to find and maintain permanent housing and may lead collaborative team efforts to help stabilize at risk housing situations.
Education:    Possession of a bachelor's degree from an accredited college or university in nursing, social work, psychology, education, counseling or a related field.   A copy of your transcript must be attached to the application.
Experience:  Two years of professional experience in health services, one year of which must have been in the option for which application is made.
1.  Applicants may substitute a master's degree from an accredited college or university in a health or human service field for one year of the required general experience.
2.  Experience in the option must be as follows: professional clinical or administrative work in health or medical services in areas other than Mental Health, Developmental Disabilities or Addictions.
3.  A bachelor's degree from an accredited college or university in another field plus one additional year of professional experience in health services may be substituted for the specific degree.
4.  Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health related field of work on a year-for-year basis for the required experience and education.
Applicants who meet the minimum qualifications will be evaluated. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Online application process is STRONGLY preferred. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or If online process is not available, please send your paper application to: Maryland Department of Health, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted. If you need to submit additional information, the preferred method is to upload. If unable to upload, please fax requested information only to 410-333-5689. Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 767-1251 or MD TTY Relay Service 1-800-735-2258. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. Should additional information regarding this recruitment be required, please contact the Maryland Department of Health Recruitment and Selection Division at 410-767-1251 or via email at

Apply Online
This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
You may also download and complete the Paper Application here.

Baltimore County Shelter Request for Proposals

Please be advised that the County is soliciting proposals for the operation of the Eastside Shelter, located in the new Eastern Family Resource Center; including the Eastside Women and Family Shelter, the Eastside Men's Shelter, and the Eastside Transitional Shelter, as well as the Westside Men's Shelter in Catonsville and Hannah More Shelter in Reisterstown.  The Request for Proposals (RFP) has been posted on Baltimore County Purchasing Division's Website.  The information regarding the solicitation is listed below, and attached is the actual solicitation.  You can go to Purchasing's website and look under current solicitations to the one titled Emergency/Transitional Shelter.  There you will be able to access the budget docs in a fillable format.

Please note the mandatory site visits and pre-proposal conference dates listed below.

Title:  Emergency / Transitional Shelter

RFP Number:  P-209 (PDF)  Baltimore County 10 Year Plan (PDF)  Sample Lease (PDF)  Budget Forms (Excel)

Description:  This solicitation is for a service term agreement for Baltimore County Emergency/Transitional shelters, as specified

Bid Due Date/Time:  03/29/18, 3 p.m.

Mandatory Site Visits: 03/07/18 at 3 p.m., Shelter Tour Eastside, 03/09/18 at 12:30 pm Shelter Tour Westside, 03/09/18 at 2:45 pm Shelter Tour Hannah More.

Mandatory Pre-Proposal Conference: 03/14/18, 10 a.m., Historic Courthouse, Purchasing Division,
400 Washington Avenue, Room 148, Towson, MD 21204

Buyer:  Amber Butcher, 410-887-3887,

The NEWSWIRE - March 2018


Mediware Housing and Community Services 
March 2018
In this Issue:

Housing and Homelessness

System Performance Measures, Data Quality Framework results, Point in Time and Housing Inventory Count data will all be due to HUD via the HDX this spring. We recommend that you begin reviewing the data soon to get ahead of the process!

Information and Referral

Have you heard about provides real-time searchable data from 2-1-1 contact centers across the country. Working with local 2-1-1 contact centers, this application provides community snapshots and regional trend visualizations. also provides U.S. Census data for the selected region. Many ServicePoint customers are already participating. Mediware Housing and Community Services can help you link your ServicePoint resource data to this national database. For more information, submit a case to your Customer Care Analyst via the Mediware Customer Community.

Learn more about here.

Development News

ServicePoint 6

We will open a two-week ServicePoint 6 Feedback Period beginning March 12, 2018. Thank you to everyone who has requested to participate. We will be reviewing the requests and making the final list of participants over the next week. Notifications and further instructions will be sent by March 9, 2018. We will conduct a Webinar overview of the system and provide guidance on how best to provide us your valuable feedback at 11:00 AM CST on Monday, March 12, 2018.

We intend to provide additional feedback opportunities. Our next Feedback Period will most likely be after Boot Camp, May 15-16, 2018. Watch your email and future editions of The NEWSWIRE for more information and date announcements.

Qlik Sense

We continue making significant enhancements to Qlik Sense. Customer sites will be updated overnight on March 5 and the updates will be available on March 6, 2018. This release update will include:
  • Worksheet Field objects for Calls and Services
  • Several Calendar improvements
  • Updated Table Joins
We are continuing to work on a long-term solution for user-friendly Assessment and Sub-assessment objects. Unfortunately, we encountered some unexpected delays during our testing this week. However, we didn't want to delay the release of the features noted above. We will provide more information on our progress with Assessment data improvements as we are able over the next several weeks.

A mandatory Qlik Sense upgrade was implemented on February 22, 2018. This upgrade corrected several Qlik Sense known issues, resolved some performance issues, and launched new Visualization types and options. We hope you are as excited as we are to explore these improvements! Detailed changes will be documented in the Qlik Sense Release Notes.

Lessons from the Experts: March 7th Qlik Sense Coffee Call

Join us for a Qlik Sense Coffee Call on March 7, 2018 from 1:00 PM – 2:00 PM CST. Our experts will discuss the features and improvements released in the January 26, 2018 and March 6, 2018 Qlik Sense updates. The call will be recorded for those unable to attend. Please use the following link to register for the Coffee Call:

System Performance Measures
All the required System Performance Measure reports are now available in the ART Gallery. Recent updates were made to the following reports:
  • 0700.1b - Length of Time Persons Homeless Metric 1 - v4 was updated to include Housing Move In Date 
  • 0701 - Exits to Permanent Housing with Return to Homelessness Metric 2 - v4 report has been updated to include new Destination options as found in the 2017 Data Dictionary
  • 0706 - Permanent Housing Placement-Retention Metric 7 - v5 report has been updated to include new Destination options as found in the 2017 Data Dictionary
For more information, please refer to the Revision History in the 0700.1b and 0706 User Manuals.

Per guidance from HUD, we will not add the Client Location field as a filter in the System Performance Measure reports this year. We will revise reports next year to include that field. 

Housing Inventory Count (HIC) and Point In Time (PIT) Reports

The 2018 version of the 0630 Sheltered and Unsheltered PIT report is available now in the ART Gallery. Several minor updates are needed to adjust calculations in the Chronically Homeless and HIV counts. These revisions will be available in an upcoming version.

The 2018 versions of the 0629 Housing Inventory Count and 0628 HIC Supplement reports are under development and will be released by the end of March.

An announcement will be sent out when the updated reports are available.

HUD Data Quality Framework Report

The 0640 Data Quality Framework has been updated to meet the requirements of the 2017 Data Dictionary changes. Several minor updates are needed to adjust Validation and Chronic Homeless Counts. A revised report will be available in an upcoming version and an announcement will be sent out when it is available.

Focus On: Eligibility Module

Are you looking for a way to improve your process for tracking Client referrals to housing, supportive services or other community assistance? Eligibility Module may be the right tool for you! A powerful tool for processes such as Coordinated Entry, this module allows the End User to immediately send multiple referrals to eligible Providers with one click by instantly viewing the Providers and Services for which your Client is eligible, potentially eligible, or ineligible. For more information, submit a case to your Customer Care Analyst in the Mediware Customer Community.

Customer Spotlight: Breaking Down Barriers to Housing and Services

This month we are spotlighting One Roof, the Continuum of Care for Central Alabama. Each year, One Roof hosts its Project Homeless Connect which aims to take away the barriers to safe, decent, affordable housing. In 2017, they served 642 individuals during this one-day, one-stop shop event. Take a look at these incredible results:

  • 642 guests served
  • 527 service provider volunteers
  • 812 Smiling Face Client Guides and Information Guides
  • 251 legal services provided
  • 183 state IDs provided
  • 148 housing-related services provided
  • 154 grooming services provided
  • 57 flu shots administered
  • 178 dental screenings given
  • 98 eye exams given
  • 85 prescription glasses provided
Learn more about this incredible organization and event, see a great video, and learn how they leverage ServicePoint to streamline the Project Homeless Connect registration process here.
We want to spotlight you! Have you integrated an innovative project in ServicePoint? Are you expanding the use of ServicePoint to nontraditional programs throughout your community? Are you using ServicePoint in new and inventive ways? Email your story to!

Check us out on Facebook and LinkedIn where you can read other great success stories from housing and community services organizations across the USA and catch up on the latest from your team at Mediware.

Save the Date

National Alliance to End Homelessness –National Conference on Ending Family & Youth Homelessness
March 1 and 2, 2018 at the Westin Bonaventure Hotel and Suites in Los Angeles, CA. More information here.
National Human Services Data Consortium Conference
April 17 – 19, 2018 at the Omni William Penn Hotel in Pittsburgh, PA. More information here.

2018 Mediware Boot Camp
May 15 and 16, 2018 at the AT&T Conference Center in Austin, TX.

The 2018 Mediware Boot Camp is right around the corner! Join us for two full days of training, collaboration and fun at the AT&T Conference Center in Austin, TX. Sessions will be focused on ServicePoint 6, Qlik Sense and Spero. Early bird pricing is $695. Registration details will be sent out in early March.

Volunteers of America National Conference
June 2 – 5, 2018 in New Orleans, LA. More information here.

40th Annual AIRS I&R Training and Education Conference
June 3 – 6, 2018 at the Sheraton Dallas Hotel in Dallas, Texas. More information here.

Join us for a special Mediware I&R User Group meeting on Sunday, June 3, 2018 from 9:00 AM – 3:00 PM. Reserve this time to meet with your fellow ServicePoint customers to share best practices and learn about recent product enhancements. You can also participate in focus groups where you can offer your feedback and suggestions on upcoming product development. Learn about some of the innovative ways your peers are connecting with community partners to increase funding and grow their footprint in their community. This is your only opportunity at the conference to focus on the mission-critical software that drives your daily I&R operations. The meeting will break from 12:00pm – 1:00pm for lunch on your own or with colleagues.
Space is limited so please pre-register to ensure your place here. Contact with any questions.

Association of Gospel Rescue Missions Convention
June 12 – 15, 2018 at the Hilton Milwaukee City Center in Milwaukee, WI. More information here.

Adding New Household Members to an Existing Entry Record
Have you ever needed to add a new Household member to an existing Entry? Here are the best practices straight from the experts at Housing and Community Services:

1) Create the new Client and add them to the existing Household in the Household Tab.
2) Go to the Head of Household's Client record and find the Entry into which you would like to add the new Household member.
3) Use the pencil icon to edit the Entry. Save and continue.
4) You will now be on the main Entry screen with the Entry Assessment. In the section labeled Household Members Associated with this Entry/Exit, select Include Additional Household Members.
5) Select the new Household members to be included.
6) Ensure the Entry Date is correct for the newly entering Household member. Save & Continue.
7) The Entry should now display the additional Household member with the correct Entry Date.

Register Today: Best Practices for the Consolidated Plan and Action Plan in the eCon Planning Suite

The Office of Community Planning and Development (CPD) is holding a question and answer (Q&A) webinar for all State and Entitlement grantees on best practices for successful set up of the Action Plan in the eCon Planning Suite. It will review the process, timing, and steps required to complete amendments.
The webinar will include demonstrations of amending the Consolidated Plan and Action Plan in Integrated Disbursement and Information System (IDIS) and creating a new Annual Action Plan (AAP) by using the Copy function. Following the presentation, participants will be able to submit questions to HUD and technical assistance providers regarding the eCon Planning Suite and Consolidated Plan process.
Participants will learn:
  • Best practices for setting up the 2018 AAP
  • How to amend Consolidated Plans and Action Plans in the eCon Planning Suite

Webinar Schedule

Webinar Title Date and Time Registration Link
Best Practices for the Consolidated Plan and Action Plan in the eCon Planning Suite March 7, 2018
1:00 - 2:30 PM EST
Register Now
PLEASE NOTE: Registration is required.

Who Should Attend?

This webinar is relevant for anyone who is or will be preparing an amendment to the Consolidated Plan/Action Plan or who has questions on how to set up the 2018 Action Plan. The Q&A will provide valuable opportunities to learn how to properly set up Consolidated Plans and Action Plans in the eCon Planning Suite and troubleshoot issues.

Training Point of Contact

TJ Winfield | 240-582-3607 |

Registering for the Best Practices for the Consolidated Plan and Action Plan in the eCon Planning Suite

Access the registration page below and then select Register Now on the right side of the page.
If you have not yet registered for an HUD Exchange Learn account:
Create an Account on the HUD Exchange
  1. Go to the HUD Exchange
  2. Click Log In (at the upper right).
  3. Click Create an Account.
  4. Fill out the form, and click the Create Account button.
    Your account has been created. You will receive a confirmation email.
If you have already registered for a HUD Exchange Learn account:
  1. Enter your Username and Password; select Log in.
  2. If prompted to fill out additional information, please do so, and select Update.
  3. You will be brought directly to the course detail page in HUD Exchange Learn.
  4. Select the checkbox next to the class name and location and then select Enroll in this Class.
If you are unsure if you have a HUD Exchange Learn account:
  • Go to the HUD Exchange Login page, and enter your email address into the field: Forget Username or Password?
If a username for that email address already exists, you will receive an email with a temporary password that you can use to follow the steps above. If not, you'll receive an error message.

Additional Information

To find out more information about upcoming trainings and access materials from previously held trainings, go to HUD Exchange Trainings.
Visit the HUD Exchange at

February 2018 NCHV Newsletter

NCHV eNewsletter
February 2018
Two Clicks and One Minute to Help NCHV
Help today! NCHV up to win grant to bolster efforts to continue to serve you
NCHV is in the running to receive a cash grant from a nonprofit organization called Mission Box.  Every little bit adds up and we need your support to earn this grant. Mission Box is giving away two grants this month to the organization with the largest number of supporters recommending it.  Please support us today by visiting NCHV’s Mission Box profile, and clicking the recommend button. The button looks like a thumbs up, and is next to our logo. The deadline for your support to be counted in this grant cycle is TODAY. Thank you for your support.

Connecting Research to Practice: Homelessness among Recent U.S. Veterans
Tuesday, March 13, 2018, 1:00-2:00 pm EDT
Media and advocacy outlets have expressed alarm about homelessness among post-9/11 era veterans, with little systematic research available to evaluate these claims and to offer an empirically-based profile of the nature and extent of homelessness. In this webinar, Dr. Stephen Metraux of the National Center on Homelessness among Veterans will draw upon research, media and advocacy accounts to identify the factors that are particular to homelessness among this most recent cohort of veterans, with a particular focus on defining military-based factors of this era and broader systemic forces that were formative to their experiences after returning to civilian life.
These factors interact to create a set of circumstances that do not appear to currently create substantially elevated rates of homelessness among post-9/11 veterans, but potentially do warrant policy attention and interventions in specific areas, as well as further monitoring of homelessness risk over the cohort’s collective life course.
Call 800-767-1750 and use access code 92715# for the audio.

Housing Instability among Women Veterans Accessing Care through the Veterans Health Administration
New research brief from the National Center on Homelessness among Veterans
While the Veterans Health Administration (VHA) provides a continuum of housing and supportive services to address housing instability, little research has focused specifically on the population of women veterans who are engaged with VHA health care services and are experiencing housing instability. Specifically, there is limited information about how the needs of women veterans who have experienced housing instability may differ from those who have not. The objective of this research brief is to explore the sociodemographic characteristics and health services use among women veterans who have an indicator of housing instability in their VHA medical records, how they may vary from their stably housed counterparts, and what that means for services provision and future research. 
The VA National Center on Homelessness among Veterans has produced this research brief, Housing Instability among Women Veterans Accessing Care through the VHA, by Dr. Dorota Szymkowiak and Dr. Ann Elizabeth Montgomery.
NCHV Featured in Discussion of Veteran Homelessness at the National Level
Hosted by HVAF of Indiana, available online
Earlier today, HVAF of Indiana, Inc. and their local CoC Education & Policy Committee, hosted a talk on veteran homelessness. NCHV Director of Technical Assistance Cindy Borden was on site to share a national perspective, promising practices, and lessons learned in other communities.
To view a recording of the event, click here.
New eBook: Leading the State and Local Policy Agenda in 2018
Tuesday, February 27, 1:00-3:00 pm ET
Targeted to leaders and decision-makers in state, county, and municipal government, this eBook takes a closer look at some of the most pressing policy issues of the day. These include managing the impacts technology is having on transportation, providing housing for homeless veterans, and public health.
The eBook touches on the effects of the 2017 HUD budget cuts on communities that had effectively ended homelessness, and other communities working toward that goal.
Funding Opportunities
The Fidelity Foundation seeks to work with organizations on strategic, transformative projects that have the potential to substantially increase the grantee’s impact, efficiency or long-term stability. They seek to fund projects that focus on planning initiatives, technology, capital improvements, and organizational development. Applications are accepted on a rolling basis. For more information, click here.
The Sowers Club of Lincoln, Inc. is a charitable organization dedicated to improving the lives of people in Nebraska. They seek to improve the quality of life in their community by providing a wide range of charitable giving with an emphasis on youth; underprivileged, and education. The next application deadline is June 15. For more information, click here. 

Alliance Online News

Are you ready for the national conference on ending family & youth homelessness?
The Alliance is excited to kick off the 2018 National Conference on Ending Family and Youth Homelessness this week.

Even if you aren't able to join us in Los Angeles, you can still follow along and participate online! Follow us at @naehomelessness for updates, insights, photos, and more! Use the hashtag #NAEH2018 to connect with attendees, and be part of the conversation about ending family and youth homelessness!
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New Report Explores The Economic Causes and Solutions for Family Homelessness
Over the course of a year, more than 150,000 families with children in the U.S. experience homelessness. Family homelessness is fundamentally a housing affordability problem—and housing assistance is the most effective solution. A new report from the Center for Evidence-based Solutions to Homelessness explores the data on the causes and solutions for families experiencing homelessness.
cae0f05b-5782-49a3-b3a9-b4e9f599f778.png 121c0764-9b1a-42dc-8400-f1a8facd863f.png Read the report »


About Us

The National Alliance to End Homelessness is a nonpartisan, nonprofit organization dedicated to solving the problem of homelessness and preventing its continued growth.
4d91bac5-05b4-4f34-8dc1-c9a9df4fef21.png 121c0764-9b1a-42dc-8400-f1a8facd863f.png 14e79d3d-4392-4e39-be2f-e9a045405319.png 121c0764-9b1a-42dc-8400-f1a8facd863f.png 42d92758-162c-4cd7-bc93-47d92364d882.png 121c0764-9b1a-42dc-8400-f1a8facd863f.png

Join Us

The Alliance is online: on Facebook, on Twitter, on our blog, and on our website! Join the Alliance's online community, and stay up-to-date with homelessness and housing information.


Need Technical Assistance?

Visit the Center for Capacity Building to learn more about the ways the Center can help your community end homelessness.

Sign The Statement

Sign the Never Another Homeless Veteran Statement! »