JOBS: HMIS Operations Officer (Baltimore City, MD)

Baltimore City Mayor's Office of Human Services is seeking a dynamic professional to fill a critical role in the day-to-day operations of the Data and Evaluation unit. This position reports to the Director of the Homeless Services Program (HSP) within the Mayor's Office of Human Services.

Responsibilities of the Program Coordinator position include but are not limited to:

·         Oversee the operations of the HMIS (Homeless Management Information System), and supervise 5.0 FTE staff in the Data and Evaluation Unit, the primary goals of which include facilitating high quality data inputs from homeless service providers in compliance with Federal, State, and local requirements conducting data analysis and providing guidance to Baltimore City Continuum of Care (CoC) in using data to inform policy and decision making.
·         Manage the operations of the unit to ensure:
o   System compliance and usability: compliance of HMIS configuration and reporting tools with Federal requirement and  maintenance and enforcement of local HMIS policies and procedures;
o   Participating agency support: end-users are trained and supported to collect HMIS data through timely and comprehensive help desk support and targeted technical assistance. 
o   Data quality and applicability: HMIS data meets acceptable data quality standards according to the CoC data quality plan and allows for effective applications of HMIS data for CoC planning, funding and performance management;
o   Data reporting and analysis: high quality and accurate data reporting from the HMIS/CoC lead to the local, State and Federal governments are completed on time and analyzed to be presented in usable and digestible format to meet the needs of funders and stakeholders, and keep the public informed of community progress;
o   Fulfillment of software vendor deliverables: contracted projects are completed in accordance with software vendor agreements, while user licenses and contracts are maintained to ensure continuity of work;
o   Progress toward CoC priorities and goals: activities and operations of CoC Data and Performance committee are maintained and used as a tool to inform the CoC board of important data and performance trends; both board and committee feedback is incorporated into the operations of the unit when necessary.
·         Oversee the budget, financial, and grant management and planning for the HMIS Data and Evaluation Unit in the Homeless Services Program. This includes but is not limited to: a) preparing the HMIS grant application; b) fulfilling the HMIS grant reporting requirements; c) monitoring and approving payments to vendors involved with the HMIS unit activities; and d) conducting staffing and financial planning for the HMIS to ensure the effectiveness and long-term sustainability of its work.
·         Oversee and cultivate work linkages between the HMIS Data and Evaluation Unit and other units in the Mayor's Office of Human Services, other departments or agencies in City government as needed, and peer organizations and forums locally, regionally and nationally.

The ideal candidate will have:

·         Bachelor's degree in Business Administration, Public Administration, Management or a related field from an accredited college or university and 4 years of experience in professional-level administrative, operations, or technical work.  Previous work lead experience may be required.
·         Knowledge of homelessness data collection and data management best practices.
·         Knowledge about homelessness and homeless services on the local, state and federal levels.
·         Knowledge of the principles and practices of public and business administration and management, including the process of planning, organizing, staffing, directing and controlling.
·         Knowledge of performance management principles and data-driven, results-based management and evaluation practices.
·         Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
·         Knowledge of management practices and methods.
·         Knowledge of supporting a committee or board that consists of different stakeholders
·         Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics; understanding of budget and grant management processes.
·         Ability to manage, assess, analyze, improve, and use large volumes of data effectively using basic-to-intermediate data analysis, data management, and statistics skills; ability to prepare and present reports or recommendations clearly and concisely.
·         Intermediate to advanced knowledge of computer applications, especially as related to data management and data analysis.
·         Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures; interpret complex regulations and guidance from government funders.
·         Ability to compile financial and operational data and to analyze charts and reports and statistical and budgetary statements; ability to research and write complex narrative and statistical reports.
·         Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects; ability to coordinate the work of various organizational units.
·         Ability to manage projects related to the maintenance, improvement, and applications of HMIS.
·         Ability to plan, organize and direct the work of others; ability to supervise a team with interdependent work functions and goals.
·         Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
·         Ability to speak and testify effectively before government and legal bodies and commissions, the media and community and business groups.
·         Ability to establish and maintain effective working relationships with city officials, community and business groups

This is a non-civil service, full-time service position with a salary range of $62,000 - $99,200 and a comprehensive benefits package.  

Those considered for employment must authorize release of a criminal background check from the Maryland State Police.

To Apply: Please forward resumes by regular mail or e-mail only to the attention of Ms. Susan Olubi, Director of Administrative Services, Mayor's Office of Human Services, 7 E. Redwood Street, 5th Floor, Baltimore, MD 21202;

No facsimiles accepted.  Applications will be accepted on a continuous basis until filled.

Baltimore City is an Equal Opportunity Employer 

Overcoming Barriers to Housing Spotlight Series: Webinar 2


SAMHSA's Homeless and Housing Resource Network (HHRN)

Overcoming Barriers to Housing Spotlight Series

Navigating Housing Programs for People Experiencing Homelessness
March 30, 2017
2:00–3:30 P.M. ET
Register for Webinar
The Overcoming Barriers to Housing Webinar Series, produced by SAMHSA's Homeless and Housing Resource Network (HHRN), offers guidance on helping individuals who are experiencing homelessness and behavioral health conditions overcome common barriers to accessing safe and affordable housing.
The second webinar in the series, Navigating Housing Programs for People Experiencing Homelessness, provides an overview of the programs and resources in place for providing housing to individuals and families who are experiencing homelessness. There are a number of programs that fund housing and services for people with behavioral health conditions experiencing homelessness, including those supported by the U.S. Department of Housing and Urban Development (HUD) and other federal, state and local agencies. The presenters will provide an overview of programs, discuss how they are funded and how they operate, and discuss who they serve.
The webinar will include presentations from the following speakers:
  • David Miller, Project Director of the National Association of State Mental Health Program Directors (NASMHPD)
  • Marcy Thompson, Senior Advisor to the Deputy Assistant Secretary for Special Needs for the U.S. Department of Housing and Urban Development
  • Patricia (Pat) Tucker, Senior Program Manager for Advocates for Human Potential, Inc
    Additional webinars in the Overcoming Barriers to Housing Spotlight Series include the following:
    • April 13: Income Supports for People Experiencing Homelessness,
    • May 4: Landlord Identification and Engagement, and
    • May 25: Move-in Supports and Housing Stabilization.

    This course has been approved for educational credits by JBS International, Inc. an NAADAC Approved Education Provider. NAADAC Provider #377, JBS International, Inc. is responsible for all aspects of their programing.

    The Center for Substance Abuse Treatment (CSAT) has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6442. Programs that do not qualify for NBCC credit are clearly identified. CSAT is solely responsible for all aspects of the programs.

    Register for Webinar

    Schedule a site visit with your members of Congress

    Invite your Representatives to Visit Homeless Assistance Programs in Your Community

    Direct constituent interactions have more influence on lawmakers' decisions than other advocacy strategies.

    Help us secure a $237 million increase for U.S. Department of Housing and Urban Development's McKinney-Vento Homeless Assistance Grants by scheduling a direct interaction with your lawmakers. Invite your member of Congress on a site visit of a homeless assistance program during the April 7-24 recess. Congress will likely make a decision on FY 2017 funding by April 28, so the time to act is now!
    Download Sample Invite and Support Letter Templates

    Ask Congress to sign rep. moore's "dear colleague" letter

    President Trump released his "skinny" budget last week, kicking off the FY 2018 budget season. The Appropriations Committees are accepting programmatic requests from offices requesting funding levels for specific programs.

    Rep. Gwen Moore's office is circulating a "Dear Colleague" letter, asking colleagues in Congress to sign on to a letter to appropriators in support of $2.6 billion for McKinney in FY 2018 and to protect USICH. There is only a week for offices to sign on!

    Send an email »

    make the call 

    Last Spring, the House Appropriations Committee voted to provide $2.487 billion for McKinney in FY 2017, a $237 million increase. This would allow communities to house 40,000 more people experiencing homelessness than this year.
    We cannot afford to let this opportunity for a significant increase pass! Everyone needs to do their part and remind Congress how important this increase would be to ending homelessness in our communities.

    Make the call »

    42 CFR Part 2 Final Rule Now in Effect


    SAMHSA Logo

    42 CFR Part 2 Final Rule Now in Effect

    In January 2017, SAMHSA issued the final rule for 42 CFR Part 2, Confidentiality of Substance Use Disorder Patient Records (January 18, 2017; 82 FR 6052). In a Federal Register (FR) notice issued on February 16, 2017, SAMHSA delayed the effective date of the final regulations for 60 days in accordance with instructions received in a January 20, 2017, memo from the Assistant to the President and Chief of Staff (82 FR 10863). The revised 42 CFR Part 2 regulations became effective on March 21, 2017.
    SAMHSA is now reviewing public comments for a supplemental notice of proposed rulemaking issued concurrently with the final rule on January 18, 2017 (82 FR 5485). SAMHSA also is developing subregulatory guidance about 42 CFR Part 2.
    Are you interested in learning more about the new rule? On Friday, March 31, 2017, from 2:30 to 4 p.m. Eastern Time, join Kimberly Johnson, Ph.D., Director, SAMHSA Center for Substance Abuse Treatment, for a 90-minute webinar to learn about the changes. Due to demand, SAMHSA is offering another opportunity to listen in.
    Register for the Webinar
    Please send questions regarding webinar registration to
    A recording of this week's webinar will be available on SAMHSA's YouTube page in mid-March.

    News from the U.S. Interagency Council on Homelessness

    Miami-Dade Public Schools and Florida International University Support Youth Transitioning to College

    Students experiencing homelessness during high school have a difficult time accessing and succeeding in college.

    This partnership between Miami-Dade Public Schools and Florida International University targets youth experiencing homelessness for services and support to help them achieve their higher education goals.

    Successfully Connecting People Affected by Opioid Use to Housing: Central City Concern in Portland

    USICH's recent brief, Strategies to Address the Intersection of the Opioid Crisis and Homelessness, highlights the importance of removing barriers to housing for people affected by opioid use, including people participating in medication-assisted treatment.

    Through an occasional series, we will explore how different agencies support people to achieve successful housing outcomes and recovery. In our first installment, we talk to Rachel Post, public policy director for Central City Concern in Portland, Oregon.

    New England Federal Regional Interagency Council Provides Leadership on Ending Youth Homelessness   
    The Youth Workgroup of the New England Federal Regional Interagency Council on Homelessness recently gathered more than a hundred leaders from across its 6 states to discuss the road ahead for ending youth homelessness in New England.

    Josephine Hauer, program specialist at the Administration for Children and Families, recaps some of the lessons learned from the event and the region's priorities going forward.

    Missed These Webinars? Recording and Slides Now Available!   

    Clarifications to the Criteria and Benchmarks for Ending Veteran Homelessness:
    Along with HUD and VA, we reviewed and answered questions about the clarifications to the criteria and benchmarks that were released in February. Watch the video or download the slides. 

    Enhancing Coordinated Entry with Employment:
    Heartland Alliance highlighted the innovative approaches used by Houston, Seattle, and Chicago to integrate employment and income referral pathways into their coordinated entry systems.  Watch the video or download the slides.

    Congratulations to the 18 counties that make up the Southwest Minnesota Continuum of Care for ending Veteran homelessness! Contact us to learn how you can add your community to our growing list.

    U.S. Interagency Council on Homelessness, 1275 First Street, NE, Suite 227, Washington, DC 20552