EMPLOYMENT OPP: Community Resource Specialist (Baltimore County, MD)

Job Title: Community Resource Specialist

Position Type: Full-time

Level / Salary Range: $14.00 to $16.49 Hourly

Travel Requirements: Some Travel 

Applications Accepted By: Fax/E-mail/US Mail
  • Fax No: (410)285-6707
  • US Mail:  Community Assistance Network, Inc., 7900 E. Baltimore St, Baltimore, MD 21224
    • Attention: HR Department

Job Purpose: The Community Resource Specialist supports the mission of the CommunityAssistance Network by forming partnerships with the community. The Community Resource Specialist provides supportive services to clients such as utility assistance, rental eviction prevention,prescriptions, referral information, and budget counseling. The position networks with otherorganizations, churches, and vendors in order to expand potential client resources. This positionreport to the Director of Services.

Job Description: Provide holistic and comprehensive case management services to all clientsincluding: intake assessment, benefit assessment, goal setting, long term case plan development,weekly case development, program monitoring, individual money management, tenant education,advocacy and referrals.

General Duties:
  • Welcomes guest and visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Completes daily intake of clients
  • Interviews clients with critical/long-term need to determine eligibility for services, determines eligibility and obtains required documentation.
  • Promote and explain CAN'S services and assist clients in solving their crisis.
  • Maintains all documentation for program i.e. reports, brochures, fliers
  • Maintains security by following procedures and monitoring log book.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains safe and clean reception area by complying with procedures, rules and regulations.
  • Contributes to team effort by accomplishing related results as needed.
  • Ensures an overall smooth operating facility.
  • Makes final decisions regarding disciplinary issues pertaining to clients.
  • Supervises volunteers on shift.
  • Communicates with any emergency personal during an incident.
  • Answers multi phone line, files, and operates copiers or other office machines. Type general
  • correspondence as needed by department, sort mail, other general office work.
  • Will input list of items, numbers or other data using HMIS software.
  • Meet with clients weekly or by weekly for up to 12 months, the first six months should be done at least 80% in person.
  • Contact landlords to validate eviction notices.
  • Conduct outreach to neighborhoods.

Minimum Skills/Qualifications:
  • AA Degree in Human Services or Social Work or related field preferred. One-year human service experience may be substituted for college degree.
  • Strong interpersonal skills.
  • Ability to develop and teach educational programs.
  • Familiarity with budget counseling
  • Knowledge of community services.
  • Telephone skills, Microsoft Office skills helpful.
  • Effective listening, professionalism, effective communication skills (verbally & non-verbally), customer (client)-focus, informing others, handles pressure, phone skills, and supply management.
  • Ability to work in a variety of settings with culturally diverse families and communicates with the ability to be culturally sensitive and appropriate.
  • Ability to work well under pressure.
  • Strong organizational skills, and documentation skills and respect for confidentiality.
  • Must have a valid driver's license and transportation.
  • Ability to work independently with strong sense of focus, task oriented, non-judgmental, open personal qualities, clear sense of boundaries.

SSA Revises Criteria for Evaluating Mental Health Conditions

SSA published new rules for how they will evaluate mental health conditions
SSA published new rules for how they will evaluate mental health conditions

SSA Revises Criteria for Evaluating Mental Health Conditions

On September 26th the Social Security Administration (SSA) published new rules updating how they will evaluate mental health conditions. We want to reassure you that while this means some changes in how we organize and present evidence, and modifications to our SOAR training, the SOAR TA Center will be working in partnership with you every step of the way to ensure you are fully informed and prepared for this transition. 

When do these new rules go into effect?

January 17, 2017

Why is SSA making these changes?

SSA has not fully revised the Blue Book listings for mental health conditions since 1990 and proposed these rule changes in November 2010. The new rules reflect advances in medical knowledge, public comments from the 2010 proposal, and updates contained in the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-5).

What are the main changes?

1. Updates to the listing names and the addition of new adult mental health listings
  • The titles of the listings will be updated to reflect the terms the American Psychological Association uses to describe the categories of mental disorders in the DSM-5.

  • Three new adult listings will be added: 12.11 Neurodevelopmental disorders (conditions characterized by an onset in childhood/adolescence); 12.13 Eating disorders; and 12.15 Trauma- and stressor-related disorders (such as PTSD).

  • The listing for substance addiction disorders (12.09) will be removed, as individuals cannot be approved solely based on a substance use disorder and this listing only refers to medical criteria in other listings. The rules about materiality of co-occurring substance use disorders remain the same.
2. Changes to the four areas of functioning
  • You'll remember that the four areas of functioning are the "B" criteria in the mental health listings.

  • The new four areas of functioning will be: 1) Understand, remember, or apply information; 2) Interact with others; 3) Concentrate, persist, or maintain pace; and 4) Adapt or manage oneself.

  • Activities of daily living (ADLs) will no longer be a separate category, and SSA will be viewing ADLs as a primary source of information about all four of the areas of functioning. For instance, difficulties in an ADL task may result from difficulty in understanding what to do, trouble concentrating on the task at hand, being unable to engage in the task around others, or becoming so frustrated in the task that the person loses self-control in the situation.

  • Similarly, episodes of decompensation will also no longer be a separate area of functioning; however, SSA will continue to consider exacerbations and remissions in the applicant's conditions in the context of how they affect the applicant's ability to function on a regular and continuing basis, defined as 8 hours a day, 5 days a week, or an equivalent work schedule.

  • SSA will add clarification that the greatest degree of limitation in any part of areas 1, 3, or 4 will be the degree of limitation for that whole area of functioning. For example, if an applicant has "marked" limitations in ability to concentrate, but "mild" limitations in ability to persist or pace, the applicant will receive a "marked" rating for area 3 of functioning.
3. Updated criteria for the evaluation of intellectual disorders (currently the Intellectual Disability listing 12.05)
  • The revised criteria will be very similar to the DSM-5 definition for intellectual disability and focuses on three main elements: significant limitations in general intellectual functioning, significant deficits in adaptive functioning, and evidence that the disorder began before age 22.

  • For individuals who are able to take a standardized intelligence test, the revised criteria requires the applicant to have either a full scale IQ score of 70 or below, or a full scale IQ score of 71 through 75 accompanied by a verbal or performance IQ score of 70 or below. This listing will no longer have categories for IQ scores lower than 70, as they will be encompassed in this definition.

  • The new listing 12.11 for neurodevelopmental disorders will identify claimants with cognitive impairments that result in marked or extreme functional limitations but do not satisfy the criteria for intellectual disorders.
4. New emphasis on the importance of social workers, case managers, and outreach workers in providing longitudinal evidence about functional impairments
  • SSA explicitly recognizes that individuals experiencing homelessness may have difficulty in providing longitudinal evidence.

  • Community service providers may have evidence of the effects of mental illness on an applicant's functioning even if the applicant has not had an ongoing relationship with the medical community or is not currently receiving treatment.

  • This is what SOAR providers do best! 

What are the Next Steps?

  • We will hold a national webinar in the coming months to provided additional guidance.

  • The SOAR TA Center will be releasing comprehensive training materials related to these changes on the SOARWorks website, including revisions to the SOAR Online Course and SOAR Fundamentals trainings.
If you have questions on these revised listings before our national webinar, please contact Jen Elder, National Policy and Partnerships Coordinator, at jelder@prainc.com
The SOAR TA Center is sponsored by the Substance Abuse and Mental Health Services Administration, U.S. Department of Health and Human Services

Disclaimer: The SOAR Technical Assistance Center is sending this NewsFlash with support from SAMHSA, HHS. Its contents are solely the responsibility of the authors and do not necessarily represent the official view of HHS or SAMHSA.

SSVF Program Update September 30, 2016

Hi Team,

I apologize for the delay. This is the program update from Friday.

From: Foley, Sandra
Sent: Friday, September 30, 2016 12:04 PM
Subject: SSVF Program Update September 30, 2016


1.     Important: ***HMIS Data Upload for FY2016 Closeout*** Last Day to Export is 9/30/2016
2.     HHS Subaccount Transfer Process for FY2016 Closeout
3.     FY2017 Grant Resolution Process

HMIS Data Upload for FY2016 Closeout:  Last Day to Export is 9/30/2016

The HMIS data upload period to close out FY 2016 will end on September 30, 2016. All data for FY 2016 must be entered into HMIS prior to export (through 9/30) for the final FY 2016 upload. This upload should reflect all of your grant performance for the year, including all entries, exits, services and TFA. Only data exported from HMIS and uploaded to the Repository will be considered in evaluating grantee performance.

Data collection and upload requirements for FY 2016 remain in effect until final uploads are completed by September 30, 2016. For that reason, uploads will only be accepted using CSV 4.1 format. Checklist for closing out your FY 2016 data submissions:
ð       As soon as possible, check with your HMIS Administrator to ensure that you organization will able to properly export its HMIS data in CSV 4.1 to meet the upload deadline.
ð       Get caught up on lingering data entry needed now.
ð       Start addressing any outstanding data quality issues from your September upload now.
ð       Monday, September 26 to Thursday , September 29: The Repository will be open for testing of final FY 2016 uploads
ð       For each upload successfully completed a data validation report is shown on the submitting computer. Use that report to double check the accuracy of the number of client records submitted in each upload.
ð       Friday, September 30 : Complete FY 2016 SSVF data must be entered into HMIS and exported by the end of the business day.
ð       Friday, September 30 to October 5:   Repository opens for final upload of FY2016 HMIS data.
ð       New HMIS Data Standards go into effect on October 1 – HMIS CSV 4.1 exports may not be available after September 30.
ð       Deadlines are final and no exceptions can be made.
ð       This final upload is your last opportunity to include workload and performance data for your FY 2016 grant.

HHS Subaccount Transfer Process for FY2016 Closeout

As the end of the FY2016 grant year quickly approaches, please be reminded that HHS Subaccount Transfers will be processed on the 1st and 15th of each month, through December 15, 2016. Please use the attached template to prepare your transfer request and submit to your Regional Coordinator. Your Regional Coordinator will review and forward to the Program Office for processing. Prior to preparing your request, please carefully review your current authorized subaccount balances within the HHS Payment Management System. Program Changes throughout the year may have resulted in changes to these authorized balances. Submission of incorrect authorized subaccount balances on a grantee request will result in a denial and a new submission timeframe. If you have any questions about how to complete the template or verify your authorized subaccount balances (prior to submitting your request) please contact your Regional Coordinator.

FY 2017 Grant Resolution Process

The SSVF Program Office is currently finalizing the resolution form and the FY2017 resolution process is expected to begin in October.  Similar to last year, the resolution process will be completed via a GIFTS requirement.  Grantees are expected to review and (if applicable) update their service areas, projected households served, etc.  Please ensure your services areas (Counties and CoCs) are consistent with your resolution.  In previous years grantees could modify their budgets during the resolution process – this option will not available this year.  Grantees have already submitted their FY2017 budgets, which are considered final unless the Program Office has reached out directly to your agency for clarification.  Any additional budget modifications must be submitted as a program change.

Thank you,

SSVF Program Office
NOTE:  If you are receiving this email in error, please disregard.  We request your patience as the SSVF Program Office continues to address system issues with the grants management database.