EMPLOYMENT OPP: Project Manager, Bitfocus, Inc. Clarity Human Services (Client Management Software)

Project Manager

Bitfocus Inc. ­ Clarity Human Services (Client Management Software)

Headquarters:​ Las Vegas, NV
Website:​ www.clarityhumanservices.com

Job Description

We are looking for an exceptional Project Manager to join our friendly and talented team of

professionals at Bitfocus, Inc. As a Project Manager, you will be expected to become a

subject matter expert on Clarity Human Services functionality, and the business that it

supports. You will work closely with clients, other Project Managers, developers and

management on customer interface, report specifications, product development, and be

responsible for the execution of various projects. You will be expected to manage the

execution of various customers’ long­term projects and requests, and will be a second­tier

support for Help Desk questions. You will also be responsible for ongoing analysis of

Continuum of Care coordination efforts, federal reporting requirements, partnering agency

data analysis, and other special projects.

What you’ll do:

● Troubleshoot and investigate software and business process issues reported by clients

or colleagues

● Respond to client inquiries by phone, email or through our on­line ticketing system

● Adhere to internal and contractual Service Level Agreements; maintain company

standards of excellence

● Develop agreements and contracts with clients for customizations and reports

● Develop written material such as instructional guides and company news emails

● Be proficient in federal regulations pertaining to HMIS, including HUD, HHS, and VA


● Be a public face of Bitfocus, Inc. at meetings and industry events

● Manage regular calendar projects or new feature implementations as assigned

● Review data reports to ensure accuracy and quality assurance

● Lead demos and training sessions for new or existing functionality

● Work with customers to develop and understand product specifications.

● Gather and document requirements for new features, information products and


● Act as a liaison between our firm, our customer, and community partners

● Act as primary liaison for specific clients and become familiar with their business

processes and needs

● Comfortable presenting/speaking to medium/large groups

What we’d adore:

● Excellent problem solving and troubleshooting skills

● Excellent organizational skills

● A strong Project Management background

● Adaptable and able to effectively multi­task

● Strong time­management skills

● Excellent interpersonal skills and written/verbal communication competency

● Demonstrably computer proficient, numerate and adept at learning new and complex

software applications

● Work both independently and as part of a team using project management software

● Strong 'Plain English' writing skills

● Ability to handle both in person and electronic project assignments

● Experience in the HMIS industry a strong plus

Software Skills Required:

● Advanced Microsoft Excel (Crosstabs, Pivots, Formulas)

● Knowledge of SQL and databases a plus, but not a requirement.


● Bachelor’s degree or equivalent experience.

● At least 3 years progressive experience in technology based Project Management.


While we have a strong preference for relocation to Las Vegas, NV, we are willing to entertain

Remote Work relationships for exceptional team members.


Compensation will be DOE

How to apply:

Email a cover letter and resume to hiring@bitfocus.com

HUD Secretary Julián Castro to Speak at Family and Youth Conference

February 10, 2015    

ISSUES  |  POLICY  |  SOLUTIONS  |  NEWS & EVENTS Forward Editor: Emanuel Cavallaro

Spotlight On...
HUD Secretary Julián Castro to Speak at Family and Youth Conference

The Alliance is proud to announce that Department of Housing and Urban Development (HUD) Secretary Julián Castro is scheduled to speak at our upcoming 2015 National Conference on Ending Family and Youth Homelessness. Secretary Castro will deliver a keynote address at the Sheraton San Diego Hotel & Marina, on the second day of the conference, Friday, Feb. 20, during the luncheon plenary. The event will mark the second occasion Secretary Castro has appeared at an Alliance conference to share his agency's plans and commitment to end homelessness in America.

The Alliance has posted a recording of a webinar that originally streamed on Thursday, Feb. 5, on the impact of the President's fiscal year (FY) 2016 budget proposal on homelessness. In the recording, the Alliance's policy team provides a brief overview of the federal budget and appropriations process and an analysis of the Obama administration's proposed funding levels for key homelessness and affordable housing programs.

The Alliance has posted a report on its website, "Assessment Tools for Allocating Homelessness Assistance: State of the Evidence," which summarizes a discussion by a panel of experts on tools that communities are using to allocate homeless assistance. The Alliance, in partnership with HUD's Office of Policy Development and Research, hosted the expert panel on Nov. 5, 2014. During the discussion, speakers examined the evidence supporting the use of such assessment tools as well as the questions used in the tools.

The Alliance has chosen to delay the debut of its new newsletter design until the week following our upcoming conference. The additional time is meant to allow for the implementation of a mobile responsive design that will produce an optimal viewing experience across a variety of devices. The tentative date for the debut of the new design is now Tuesday, Feb. 24.

Here's How the President's Budget Would Reduce Homelessness
By Steve Berg

Earlier this month President Obama released his budget proposal for FY 2016, which begins Oct. 1, 2015. In this post, we review the spending measures included in the proposal that would help communities re-house homeless people and prevent people who are at-risk from becoming homeless.
How Veteran Providers Can Take Advantage of Hypothermia Nights
By Sharon McDonald
On particularly cold winter nights, cities mount aggressive campaigns to encourage vulnerable adults living outdoors to come in for the night. In this post, we suggest some steps that service providers for veterans might consider taking during hypothermia nights to serve homeless veterans who usually avoid emergency shelters.
Employment and Housing: Early Findings from the Family Self-Sufficiency Study
By Liza Doran
In this post, we look at the findings from a study, "Working toward Self-Sufficiency: Early Findings from a Program for Housing Voucher Recipients in New York City," which examines a demonstration project that is exploring ways to increase employment and earnings for families living in subsidized housing.

Cecil County HMIS News 02/09/15 (MAJOR UPDATE)

​​Good morning!  We updated our HMIS to comply with the new HHS + HUD + VA standards!

We will conduct several HMIS User Forum sessions via WebEx to review (see dates + times below).  You may register by following our registration instructions or send us an email with your selection.  Each session lasts approximately 30-45 minutes.  We realize this is very last minute, so please contact us if you are not able to attend any of these sessions to make other arrangements.
  • HMIS User Forum #1: 2/11, 1:00pm
  • HMIS User Forum #2: 2/12, 9:00am
  • HMIS User Forum #3: 2/13, 9:00am 
Thank you all very much for your participation and patience!  Listed below are a few notes regarding this update.
  • Assessment Forms - we are currently in the process of updating, and will post online shortly
  • Workflow Manuals - we are currently in the process of updating, and will post online shortly
  • "Client Location" question - always select "MD-507"
  • Old Assessment Questions - if you'd like one or more added back to your provider, please remember to discuss at one of the forums above
  • HUD CoC Funded Providers - must update all client info with new assessment (we'll discuss at forums above)
  • Reports - our HMIS software vendor is currently updating  (we'll discuss at forums above)

Jason Burns, MCSE
Systems Administrator
HMIS Support Team

Always use our manuals. NEVER guess! Properly entering data, or contacting us, saves hours!