HMIS User Trainings

Trainings occur once a month on a recurring schedule.  Registration is required at least 5 business days in advance. Anyone arriving more than 10 minutes late may be asked to leave and reschedule. Training dates and times may be subject to change at any time.  Please view the instructions below.  Thank you!

  • Training Schedule
    • Fourth Tuesday of every month (subject to change at any time)
      • Session #1 (Entry/Exit workflow): 9:00am - 12:00pm
      • Session #2 (ShelterPoint workflow): 1:00pm - 4:00pm
  • Registration Procedure
    • Submit a request via Support Portal
      • Registration required at least 5 business days prior
      • Option to attend live at our office or via WebEx
      • Be sure to write date + time in "Comments" section
      • View sample registration screenshot below

  • If Attending Live at our Office
    • View map + arrive at least 20 mins early for parking + security
    • Electronic devices must be turned off during training
    • Training materials will be provided
  • If Attending via WebEx
    • Electronic devices must be turned off during training
    • WebEx link + training materials will be emailed prior to training
      • Print materials (to color printer) prior to training
    • Attendees must be in a quiet work environment
    • Must be in front of a computer w/internet
    • Call long distance via land-line (do NOT use computer mic)
    • Test your computer's compatibility to WebEx at least one week prior

News Alert: VA Announces $93 Million Available for SSVF Program

POLICY  |  DATA + RESEARCH  |  TOOL + TRAINING  |  NEWS + MEDIA Forward Editor: Anna Blasco

Spotlight On...
News Alert: VA Announces $93 Million Available for SSVF Program

The Department of Veterans Affairs (VA) is offering a Notice of Funding Availability (NOFA) for funding for the Supportive Services for Veteran Families (SSVF) Program. The NOFA will make approximately $93 million available over a 3-year period for non-renewable grants to eligible entities proposing services for one of the 28 high-need Continuums of Care (CoCs) listed in the NOFA. The 28 locations were selected based on factors that include levels of Veteran homelessness and current unmet service needs.
As part of the application, prospective grantees have the option to submit a letter of support from their local CoCs. As such, Continuums should be prepared to work with the grantees to complete this optional piece.
Applications are due by 4 p.m. ET on December 5, 2014. Awards made for supportive services grants will fund operations beginning approximately March 1, 2015 through February 28, 2018. Application and training materials will be posted on today.


The National Alliance to End Homelessness is a nonpartisan, non profit organization dedicated to solving the problem of homelessness and preventing its continued growth.


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SOAR eNews - October 2014

SOAR logo
October 2014

We Will Continue to SOAR!

Last month we looked back at the last five years. This month we look to the future! The SAMHSA SOAR Technical Assistance (TA) Center is proud to announce that we have received a new contract from SAMHSA to continue our work! SOAR TA Center staff are excited and motivated to continue delivering technical assistance to all 50 states! We are working with SAMHSA to develop plans to ensure that the next 5 years will be as productive as the first. We appreciate our community partners dedicated to SOAR success and we recognize that this award is a reflection of the commitment of each of you! Again, we thank you for sharing your ideas, best practices, successes and your time towards making SOAR successful across the country.

The SAMHSA SOAR Team Welcomes New Member

Matt Canuteson The SAMHSA SOAR TA Center welcomes Matt Canuteson as our newest Project Associate! Matt brings value to the team with strong leadership skills and peer advocacy support to SOAR efforts. Matt is a nationally known expert in behavioral health services for children, young adults, and adults. Prior to joining the SOAR TA team, Matt served as Assistant Center Director for the Statewide Family and Consumer Networks Technical Assistance Center at Policy Research Associates. In that capacity, he coordinated technical assistance to the Networks. Matt has past work experience with the New York Association of Psychiatric Rehabilitation Services where he led successful advocacy campaigns that included efforts to advance and protect funding on behalf of New Yorkers with psychiatric disabilities. These efforts included helping write and advocate for legislation that advanced funding and authorization for peer-to-peer crisis respite programs across New York State.
Matt is a past recipient of disability benefits and is a remarkable example of how benefits can be used as a stepping stone to recovery. Join us in welcoming Matt Canuteson!

Sharing Our Successes

SOAR TA Center Leadership Academy: Moving Forward
On September 10 -12, 2014, the SAMHSA SOAR TA Center held a Leadership Academy in Pittsburgh, Pennsylvania. Twenty-six participants, representing 14 states, attended the training. SOAR TA Center team members, Pamela Root (Assistant Director) and Margaret Lassiter (Senior Project Associate and OAT/Online Course Specialist) were an added bonus to the training. The Leadership Academy goal is to prepare and provide local leads with the tools needed to support SOAR initiatives in their localities.
We will be holding four Leadership Academies in the coming fiscal year. We will be announcing the dates, locations, and process for identifying participants very soon.
Pittsburgh leadership academy
SOAR News and Accomplishments
Maine: Congratulations to Roberta (Bobbi) Mullan, the new State Team Lead for Maine! Bobbi also serves as the Behavioral Health Intervention Manager for the Office of Substance Abuse and Mental Health Services in Augusta, Maine. Welcome to the SOAR team!
Congratulations to Mississippi in being awarded the  Cooperative Agreement to Benefit Homeless Individuals for States (CABHI-States) grant! The  major goal of the CABHI-States program is to ensure, through state and local planning and service delivery, that the most vulnerable individuals who experience chronic homelessness receive access to sustainable permanent housing, treatment, recovery supports, and Medicaid and other mainstream benefits. What a great fit for SOAR efforts! State Team Lead Trisha Hinson is preparing to use the funds to support dedicated SOAR staff. Way to go Mississippi!
Nashville, Tennessee: The Davidson County Sheriff’s Office implemented a new in-house SOAR program, utilizing the SOAR process with individuals nearing release from jail. The first client in the program recently completed the process and was approved for benefits in 14 days! SOAR continues to promote reentry success!
If you have a SOAR-related success story to share, email
New SOAR Issue Brief
Success Stories coverIn response to a call for examples of how Social Security disability benefits have changed the lives of people who are experiencing or at risk for homelessness, the SOAR TA Center has published an issue brief of recovery stories! This brief includes stories from SSI/SSDI recipients and SOAR case managers. It is a powerful tool that SOAR providers can use to demonstrate how access to benefits can improve lives, restore hope, and promote recovery. The SOAR TA Center would like to thank everyone who contributed their stories, SOAR experiences, and great work! View brief here:

We would like to share your SOAR Tips in future e-newsletters. Please send your tips to
Inside the SOAR Website
Did you know that the SOAR website features job postings for SOAR positions? Click on SOAR Job Postings to view open positions at SOAR programs across the country.  To post your own job announcements, simply send the job title, description, requirements, agency name, location, and contact information to

Social Security Updates

New Social Security Administration Stats
SSA's Office of Retirement and Disability Policy has released the following statistical information on its website. This information will be helpful for SOAR providers to find out about Social Security beneficiaries in their communities. Take a look!
SSA provides a national monthly “snapshot” report on Social Security beneficiaries. Information here may help to debunk myths and give context to SOAR effort. For instance, when a skeptic asserts that receiving disability benefits is the equivalent to a life of privilege, we can respond knowing that the average SSI disability amount received for an adult age 18-64 was $553.12 for the month of August. Monthly Statistical Snapshot, August 2014

This annual publication focuses on the Social Security beneficiary population at the ZIP Code level. It presents basic program data on the number and type of beneficiaries and the amount of benefits paid in each state, Social Security Administration field office, and ZIP Code. It also shows the number of beneficiaries aged 65 or older. OASDI Beneficiaries by State and ZIP Code, 2013

These monthly tables provide statistics for federally administered payments and awards under the Supplemental Security Income (SSI) program. SSI Monthly Statistics, August 2014

Very Important: Grantees on Extension-Steps for Ending Extension

Hi Team,

This message is only for grantees that requested an extension. If you did not request an extension, please disregard this email. Please note that some grantees may have rescinded an extension; if you notified us, you can also disregard this email.

Grantees on Extension
·         It is understood that grantees may be on extension for a few days, a month or two, or the full 90 days.
·         This message is particularly important to grantees that are on extension for 30 days or less as some grantees may have completed their extension already or will be completing it soon.
·         Grantees who will be extended longer should just read this message to understand the process and then refer back to it when they are closer to closing out.

·         When you are finished with your extension, you must send an email to your current Regional Coordinator notifying them that you are done (see sample below).
·         It is extremely important that you include your grant number in the subject of the email.
·         A sample is included below; this is not a required format. However, it may help you in articulating your request.
·         Once the email is received, your Regional Coordinator will forward it to the Program Office. The Program Office will then work on activating your new HHS account; please understand that this process is not instantaneous and does take time.
·         As a heads up (especially for new grantees who have not done this process before), at some point you will also receive official close out packet from the Program Office that may include information that you need to complete.  This is a separate process from your HHS account activation. You should just be aware that your primary and secondary points of contact should be on the look out for an email from the Program Office after your finish your extension.

Sample Email to Send to Regional Coordinator

Subject: Extension Complete: __-__-__ (Grant Number)

Dear SSVF Program Office,

Please accept this email as notification that __________(Agency Name) _______________(Grant Number) has completed the SSVF program extension effective _____________(date). We have completed our final draw in HHS on __________(date) OR We anticipate completing our final draw in HHS on ________(date).

We are aware of the 4th quarter reporting requirements and have referred back to the guidance in the SSVF Update on October 3. Our reports will be submitted to our Regional Coordinator in accordance with this guidance and will be on the correct templates. We understand that we must also complete our FFR report and that additional information will be sent to us regarding the close out process.

Please activate our new HHS subaccounts.

Should you have any questions, please contact us at ___________.


______________(Name and title of person submitting email)

HMIS Upgrade Meetings

As many of you are aware, we must comply with the new 2014 HMIS Data Standards, which was recently created and published by HUD+VA+HHS.  This will affect ALL providers currently participating in HMIS.  Our projected upgrade (to the new standards) date is 10/20/14, 6:00pm.  At least one user from your agency must attend one of the meetings below, and will be responsible for training all other users in your agency.  Thank you for your participation and support!
  • HMIS Upgrade Meetings
    • 10/15/14, 2:00pm-3:00pm or 10/20/14, 9:30am-10:30am
    • Registration required (see screenshot below)
      • via Support Portal at
      • attend live at Team HMIS HQ or via WebEx
      • this is not a new user training

  • If Attending Live at our Office
    • View map + arrive 10 mins early for parking + security
    • Meetings will start on time (do not be late)
    • Electronic devices must be turned off
    • Materials will be provided
  • If Attending via WebEx
    • Meetings will start on time (do not be late)
    • Electronic devices must be turned off
    • WebEx link + materials will be emailed prior to meeting
      • Print materials (color printer) prior to meeting
    • Attendees must be in a quiet work environment
    • Must be in front of a computer w/internet
    • Call long distance via land-line (avoid cell phones + headsets)
    • Test your computer's compatibility to WebEx at least one week prior

Systems Administrator 
HMIS Support Team